AI Queue Management System

No More Crowded
Waiting Rooms.

Zyntrix Queue lets your customers register, track their position, and receive real-time WhatsApp alerts — all without a single app download. Your staff manage everything from a live dashboard.

73%
Reduction in walk-outs
4.8★
Customer satisfaction
< 2min
Setup per location
24/7
Automated alerts

Singapore Businesses Lose
Thousands Monthly to Poor Queue Management

😤
68%of Singapore customers leave if wait time exceeds 15 minutes without updates
💸
SGD 4,200average monthly revenue lost per clinic from walk-outs and no-shows
📞
34%of staff time in clinics is spent answering 'How long is the wait?' calls
📱
80%of Singapore customers prefer WhatsApp updates over physical queue tickets
WhatsApp Queue Alerts

✅ Zyntrix Queue Active

Walk-outs reduced by 73%

Everything You Need to Run a Frictionless Queue

No hardware required. No app downloads. Just WhatsApp — the app your customers already use every day.

WhatsApp Queue Registration

Customers join the queue by sending a WhatsApp message. No app download, no login — just scan a QR code or tap a link.

Real-Time Position Alerts

Automated WhatsApp messages update customers as the queue moves — '3 people ahead', 'Your turn is next!', 'Please proceed to Counter 2'.

Live Staff Dashboard

Your staff see the full queue in real time — call next, skip, serve, or transfer customers with one click from any device.

AI Wait Time Prediction

Machine learning analyses historical service times to give customers accurate wait time estimates, reducing anxiety and no-shows.

Multi-Counter Support

Manage multiple service counters, departments, or service types simultaneously from a single dashboard.

Web Public Display Board

A live web page shows the current queue status — display it on your TV screen or waiting room monitor with no hardware required.

How It Works — 5 Simple Steps

01

Customer Joins Queue

Scans QR code at entrance or clicks a link. Sends their name via WhatsApp. Instantly receives their queue number and estimated wait time.

02

Wait Anywhere

Customer leaves the waiting room, grabs coffee nearby, or continues shopping. They receive live position updates via WhatsApp automatically.

03

Alert When Almost Ready

When 2 people remain ahead, the system sends an automatic alert: 'You are 2 ahead — please make your way back now.'

04

Called to Counter

Staff clicks 'Call Next' on the dashboard. Customer receives: 'Your turn! Please proceed to Counter 1.' Served instantly, no shouting needed.

05

Post-Service Follow-Up

After service, an optional satisfaction survey is sent via WhatsApp. Responses are logged in the analytics dashboard automatically.

Interactive Demo

See It In Action — Try It Live

Type your name in the WhatsApp panel to join the demo queue. Hit Auto-Run to watch the queue move in real time.

Live Queue Demo — Zyntrix Clinic

Staff Dashboard

4
In Queue
12
Served Today
8m
Avg Wait
📢

Now Serving

Q001

Q001

Ahmad Bin Hassan

General Consultation

Called
Q002

Priya Nair

Follow-up Visit

#2
Q003

David Lim

Blood Test

#3
Q004

Sarah Tan

General Consultation

#4
Q005

Wei Ming Chen

Vaccination

#5

Customer WhatsApp View

Z

Zyntrix Queue

● Online

👋 Welcome to Zyntrix Queue! Reply with your name to join the queue.
10:30 AM

Type your name above to join the demo queue

Watch It In Action

See the Queue System Live

From 45-minute waits to 3-minute digital queuing — watch the full transformation

Powerful Analytics
Built Right In

Your staff dashboard gives a real-time view of the entire queue. Track wait times, peak hours, service efficiency, and customer satisfaction — all from a single screen accessible on any device.

Peak hour heatmaps — know exactly when to add staff
Average service time per counter and staff member
Customer return rate and satisfaction score tracking
PDPA-compliant data handling — all data stays in Singapore
Queue Analytics Dashboard

Built for Every Industry

Simple, Transparent Pricing

PSG grant eligible — your clients may qualify for up to 50% subsidy

Starter

SGD 800

SGD 800 setup + SGD 200/month

Ideal for: Clinics, small salons, boutiques

  • 1 service counter
  • Up to 100 customers/day
  • WhatsApp queue registration
  • Real-time position alerts
  • Basic staff dashboard
  • Web display board
Most Popular

Business

SGD 1,500

SGD 1,500 setup + SGD 400/month

Ideal for: Clinics, F&B chains, retail

  • Up to 5 service counters
  • Unlimited customers/day
  • Multi-department queues
  • AI wait time prediction
  • Analytics dashboard
  • Post-service survey
  • Priority support

Enterprise

Custom

Custom setup Custom monthly

Ideal for: Hospital groups, government

  • Unlimited counters
  • API integration
  • Custom branding
  • SMS + WhatsApp alerts
  • EHR/POS integration
  • Dedicated account manager
  • SLA guarantee

Ready to Eliminate Your
Waiting Room Problem?

We'll set up a live demo of Zyntrix Queue for your specific business in under 30 minutes. No commitment required.